Ragnarok Customer Support

New game client available after weekly maintenance

Patch 2018-06-26 17:16:03

Good day to all citizens of Midgard,

Please be informed that after the server maintenance on 27 June 2018, players will need to install a new game client in order to enter Ragnarok Online.

This is due to a change in the game's anti-cheat system which the team has been working on.

The new client allows playing only 3 screens at maximum.

New client download link: 

http://cdn.ragnarokonline.com.ph/ragnarok/package/RO_Extreme_20180621_PH.exe

Important notes

1. Uninstall old client first.

2. Please only install the new client after the server maintenance ends. If you install before the maintenance ends, you will not be able to enter the game.

3. Please move all pictures from the screenshot folder to another location. All pictures from the screenshot folder will be gone after the new client is installed.

4. We suggest turning off Windows Defender first before installing the new client to prevent any false-positive issues.

 

For any issues you encounter, please feel free to contact our live chat Customer Service team.

Our World Cup event also begins tomorrow, so stay tuned!

Thank you!